Terms & conditions

The essentials of using Hicater, in plain language.

By submitting a catering request through Hicater, you’re asking us to match your brief with suitable, vetted catering partners and to coordinate quotes, confirmation and delivery on your behalf.

Pricing is confirmed at quote stage before any booking is made. Cancellation terms vary by partner and occasion size and are shared with every quote. Hicater acts as the coordinating platform between your business and independent catering partners, who remain responsible for the food and service they provide.

For the complete terms that apply to your account or booking, please contact us directly.